Sr. Program Manager at Qwest Communications
Denver, Colorado 80231
United States
January 2001-April 0004
Full-charge manager and business owner responsible for the design, development, implementation and deployment of Wireless Local Number Portability (WLNP), Number Pooling and other regulatory initiatives for Qwest Wireless, L.L.C. These major programs impacted over 30 back office systems and was estimated at over 180,000 man-hours of IT development work to complete required work. Managed IT development environment using Agile development lifecycle, Extreme Programming (XP), Windows 2000 Server with Java, J2EE, C++, CORBA, REMEDY, ASP.NET, Oracle, etc. In addition, managed development of legacy systems using COBOL and DB2. Managed internal and vendor resources (including SOW development, contract negotiations, development and management) to meet deployment commitments within the timeframes of the FCC’s CC Docket No. 95-116 mandate. Monitored and managed contractual commitments made to Qwest Wireless; and acted as point of contact for WLNP Industry initiatives.
Cross-functional manager responsible for all major issues in support of WLNP. Oversaw areas of risk/mitigation, scope, costs (approx. $90M budget), resource management, time management, mandate and legal issues, communications, change management, release management, project tracking and matrix management accountability for over 100 team members. Directly managed Program Managers, Test Manager, Test Coordinator, Project Managers (IT and Business), contractors and vendor relations. Successfully negotiated cost savings in excess of $6M dollars over a three-year period. Responsible for leading cross-functional teams in defining WLNP business processes and requirements; developing business needs analysis and program manage all cross-functional deliverables to the business. Provide weekly program status reports and monthly updates to executive management to discuss issues, deliverables, strategy and recommendations on program initiatives. Managed all new wireless market launch testing initiatives.
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