Energetic IT professional with 14 years of experience in software development, maintenance, and support.

Over the past several years I have had the opportunity to found a third tier production support organization that manage internal and external support requests and maintenance functions across multiple product lines. I have created an environment that supported project work on multiple product including work from 1 to 12 scrum teams on one product. These teams have achieved great success creating high quality reasonable cost software that met the business needs. All this with little to no turnover in staff. I have been able to effectively work with upper management to maintain expectations of risks and outcomes.

We have evolved in our use of scrum and continue to be challenged with new things every release. The group continues to champion SCRUM and Agile principles throughout the organization continually training and spreading the word and concepts.

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