Tim W. Shappley

Proven leader of product and service delivery in highly dynamic, highly complex matrix environments.  Led people and products through periods of extreme change while meeting commitments on time.  Possesses unique balance of strong business acumen and technical competence.  Demonstrated strengths and operational effectiveness in:

Product Development

Full Software Lifecycle Development               

Product Management                                          

Contact Center Management

Project Management & Methods                                     

Sales Support & Revenue Growth

Read Less