Confident and self motivated professional graduated to the middle level management, inculcating the learning and take-away from over 10 years of experience in the software services sector.Interested in career options to grow up the corporate ladder
Career Profile·Around 8 years in the Telecom domain (Wipro Technologies):üDevelopment and maintenance of telecom switch application softwareüProposal and analysis of enhancements üProject planning and quality conscious project executionüCustomer interface and people managementüInternational exposure to customer operating environments ·Around 3 years in the Banking domain (PSI Data Systems Ltd):üDevelopment and maintenance of retail banking softwareüAnalysis of enhancements üCustomer interfacing for technical issues/resolution
Achievements·Successfully transferred project execution to a low cost location leading to cost savings for the customer.·Executed fixed price projects with shared resources.·Retained high motivation levels within the team by example and sharing the larger vision.
Education, Training and Certification·Bachelor of Engineering (Computer Science and Engineering).·Cleared the PMElite certification (Equivalent of PMP for Wipro Technologies).·Various in-house and external trainings on project management and quality methodologies like Six Sigma.
Skill Set
Programming Languages
C, C++, Erlang
OS
Win 9x, Unix (IBM, SCO, AIX, Solaris, HP-UX)
Software Configuration Management
Clear Case, PVCS, SCCS
Tools
vi, Ericsson Proprietary tools like traffic simulators
Domain Knowledge
Media Gateway and Controller, ATM switch, Banking
Protocols
TCP/IP, SNMP, H.248
Test Tools
Ericsson Proprietary like VTS/VAXD
Scripting Language
Tcl/Tk, Expect
RDBMS
Informix, Ericsson proprietary like ets and mnesia
Concepts Known
RDBMS, OOAD, Test automation
Important projects from Professional Experience
Wipro TechnologiesMay 2000 – Till DateProject Manager SNMP SubAgent for SIP CC on EDN524: ·Managed the T&M project with two divisions of customer units involved.·Coordinated the project execution to be inline with varying requirements from both the divisions.·Monitored the quality parameters to achieve the best performance from the team.·Proposed Rational Rose RT for development leading to modular design and ease of scalability.AXH project for POTS card enhancements: ·Managed the FPP project with shared resources and very tough timelines. This lead to organizational benefits.·Performed analysis of the requirements to arrive at suitable priorities benefiting the customer and the organization through streamlined project execution.·Supported the team with design and trouble shooting issues.AXH Enhancements: ·Managed the project with a team of relatively low exposure to the technology and domain.·Coordinated with the customer to streamline the bursts of assignments, to keep the team uniformly occupied leading to cost saving billing cycles for the customer.Design and Maintenance of APX application:·Successfully transferred project execution to a low cost location leading to cost savings for the customer.·Managed the project at the customer premises inline with the high performance expectations.·Executed a prototype to increase the confidence of the end customer.PSI Data Systems Ltd.Sep 1998 – Apr 2000Project EngineerRetail Banking software maintenance and enhancement:·Coordinated the activities with the project lead and was instrumental in closing pending issues. Many pending payments from the customer were cleared.·Participated in task force visits performed by the bank staff so as to gain the confidence of the customer and the end user.
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