Klaus Muench has more than 20 years experience in IT.
Since 1999 Klaus works as an independent consultant with focus on Quality management, IT-Processes and development projects.

He started his career as a maintenance programmer  in the IT-Industry, later on he worked as tester and soon as test-team leader. Thereafter he worked for a renowned European software house as development quality assurance specialist. Aside to his main tasks he became part of a small team which developed a quality training for the software development department. 650 developers were trained in US and Germany.
He learned that it is more cost efficient to prevent bugs beforehand rather than detecting and fixing them later - but the human nature does not allow 100% bug free software. Additional measures were sought-after.

Klaus never stopped learning and added several qualifications to his personal portfolio.

In 2009 he encountered the scrum framework, soon after he had the opportunity to gather experience as ScrumMaster in a strategic project.
The success story of this project is best described here:

http://www.springsource.com/files/uploads/all/pdf_files/customer/S2_CaseStudy_EuropeanPatentOffice.pdf

Learning never ends and it works best together !

Major qualifications:

Software Quality Engineer                       (ASQ -1999),
Quality Systems Manager                        (EOQ – 2001),
Auditor ISO 9000:2000                            (DGQ - 2002)
ITIL-Foundation                                         (ITIL - 2004)
CMMI V1.1/ V1.2 Introduction                 (CMMI - 2006)
Scrum Master                                           (Scrum Alliance -2009 )
Data protection officer                             (ccSec 2010)

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