Results-oriented professional with diverse experience in Healthcare (HIT), Insurance, Financial Services  & Telecommunications. Successful in mapping corporate blueprint, goals to the IT global initiatives & converting Business vision into reality. Track record of aligning and executing business strategies with IT through operational planning, implementation, management & monitoring. Experienced in multi-sourcing arrangements with the global and regional service providers. Worked with the teams & partners in Netherlands, UK & INDIA.

Summary of experience

      Diverse experience in operating at different levels & in various roles within the organizations.

Domestic & International project / program management & vendor management

Manage programs & projects in Healthcare, financial services, Insurance & Telecom sectors

Fulfill role of CRM / account manager for the consulting company at AT&T, Chubb & BlueCross Blue Shield.

Responsible for maintaining appropriate staff levels, company profitability, building & executing SOW

Hire / build high performing team as well as releasing resources as needed.

Establish project governance & promote project disciplines as recommended by PMI & others

Managed vendor relationship with Cognos in the Business Intelligence arena

Managed vendor relationship with outsourced Vendors (Cognizant & WIPRO)

Evaluated vendors with snomed capabilities  (IBM, Atlas, 3M, CAP, L&C) for outsourcing of the effort

Product Management / Marketing IT support

Certified Scrum Product Owner

B2C (Business to Consumer)

Worked with the product managers at AT&T providing IT support for marketing consumer plans. This involved conducting competitive landscape analysis to develop target market segments as well as target budget.  Support advertising team in campaign launch, ensure support from sales, call centers & IT areas to process new requests. Help track total cost of the campaign. Post campaign, conduct results analysis to measure success of the campaign

B2B (Business to Business)

Worked with Risk Management product managers at “D&B” providing product support to help identify risks to the supply chain. Provide IT leadership by partnering with marketing, providing innovative ideas for product enhancements to increase sale. Implement these enhancements at the lowest cost. Ensure four corner alignment from Sales & marketing, Finance, IT, Data & Operations for the new product deployment.

Business / IT liaison / Business Management Consulting

Business / IT liaison working with Microsoft, James Martin & Accenture developing insurance claims system

Work with McKenzie consultants to reduce business & IT costs ($400k & DNB & 1Million at QD)

Work with Business customers to help develop Business Intelligence systems at Chubb Insurance

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