Agile Coach and ScrumMaster at Apollo Group
Phoenix, AZ. 85040
United States
http://www.apollogrp.edu/
April 2010-October 2010

Contractor                                                                                                                           Apr 2010-Oct2010

The Apollo Group, Sr. Agile Program Manager

·       Instructed Agile framework and practices to various teams, serving as the ScrumMaster for multiple scrum teams.

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Sr. Software Program Manager at Extreme Networks
Santa Clara, CA 95051
United States
http://www.extremenetworks.com/
March 2008-January 2010

Extreme Networks, Santa Clara, CA                                                                                   Mar 2008-Jan 2010

Sr. Software Program Manager

·       Program managed all Extreme Networks network software products.

·       Served as the Agile Coach to internal departments and ScrumMaster to multiple teams with 2-3 week iterations.

·      Re-shaped the former PRDs into a prioritized, vertically sliced product backlog – referenced customer value.

·       Chaired Scrum of Scrums meetings to discuss cross functional impediments, solutions and shared project metrics with all.

·       Utilized effective Agile metrics to track and report sprint status: estimation accuracy, velocity, burndown, test statistics (coverage, automation, defect analysis) and effect on the Release Plan.

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Sr. IOS Software Release Mgr. at Cisco Systems
San Jose, CA 95134
United States
http://www.cisco.com/
April 2000-May 2007

Cisco Systems, San Jose, CA                                                                                             Apr 2000-May 2007

Sr. IOS Release Manager

·       Oversaw software releases for the Cisco IOS Business Operations organization, which included Cisco IOS infrastructure software releases for Cisco enterprise router products.

·       Within a matrix organization, managed cross-functional, multi-geographic teams of 50 or more for the release of network operating system software to enterprise and service provider customers.

·       Led weekly OEM customer meetings to review open action items, customer escalations, Beta feedback and change control tasks.

·       Conducted quarterly business operation review meetings with Cisco executive staff

·       Defined and implemented successful Waterfall and Agile SDLC processes.

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