Quality Manager at World Vision International
Petaling Jaya, Selangor 46200
Malaysia
www.wvi.org
March 2011-Present

Create and strategize Quality Framework. Create and maintain quality and software testing process. Promote and encourage the use of Scrum across different projects. Acts as Scrum Master for different projects utilizing Visual Studio, TFS as well as Team Pulse.

Acts as Quality Manager for projects in ensuring that quality processes are in place as well as ensuring that software testing process are well executed.

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Senior Manager, Software Quality and CMMi at FCS Computer Systems
Petaling Jaya, Selangor
Malaysia
www.fcscs.com
February 2004-March 2011

Held numerous position during his time in the area of quality. He established QA department, set the standard of procedure for the software division and spearhead certification and training in the organization. Handle external technical communication with Microsoft (Microsoft Gold Partner), Avaya, Cisco, VMWare, Nortel and MDeC.

•Strategize quality process, check point and audit process throughout SDLC
•Initiate and maintain external product certification and technical partnership
•Strategize to ensure internal process & testing department contributes to required organization quality standard & risk assessment
•Oversee IT Department – added responsibility
•Introduce new culture into the organization: Meeting formalization, Minutes of Meeting, Daily Meeting and Team Culture
•Introduce/maintain waterfall and Agile model processes for development
•Introduce/maintain test planning, test execution, test reporting processes
•Introduce/maintain automation tool: Bug Tracking (Mantis), Test Automation (Visual Studio 2010 Ultimate Edition)
•People management: selection, retention, training, motivate & disciplining
•Study the organization’s need for software testing. Implement the processes by stages
•Introduce/maintain Design Review, Black Box Testing, Unit Testing, V&V, Regression Test Method, Entry/Exit Criteria, Reviews
•Introduce/maintain Configuration Management for products and documentation
•Leads the technical writing team

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