Business Analyst at KeyFruit Inc.
istanbul,
Turkey

August 2012-Present

• Participating in kick-off meetings with customers • Preparing project scoping document • Preparing workflow documents including workflow, cross-functional, data flow, etc. diagrams • Preparing resource/production plans for the project • Executing project realization with the production team • Ensuring correctness of the project execution and management according to the documentation prepared • Taking shared responsibility of keeping project knowledge up-to-date across project&product department • Reporting directly to top management • Preparing test plan/ test cases • Executing test cases and reporting defects as necessary • Ensuring finalization of the project before handing over to support/maintenance team • Providing support on SCRUM methodology.

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testing specialist at Vodafone Telecommunications
istanbul,
Turkey

May 2007-November 2012

• Responsible for preparation and execution of test scenarios and test cases on CRM (Customer Relationship Management) and CCB (Customer Care and Billing) platforms • Responsible of identifying and prioritization of defects and reporting using HP quality Center.

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Project Manager at Tart Internet Technologies Inc.
istanbul,
Turkey

August 2011-January 2012

• Playstore is a major enterprise project that is being powered by TTNET Inc. which aims to provide a cutting edge service to customers in gaming retail sector through WEB. • Responsible of overall Project Management activities of the development of www.playstore.com portal. • Responsible of Time, Risk, Scope, Account and Portfolio Management activities. • Responsible of running and management of Agile methodology throughout the project. • Responsible of technical coordination between all 3rd parties involved in the project. • Responsible of serving as a liaison between TTNET Inc. and Management.

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Businness Analyst at Sony Eurasia
istanbul,
Turkey

December 2007-January 2011

• Mainly involved in business analysis activities including Requirement Gathering (technical and business workshops), Functional Requirements Specifications (detailed analysis preparation), System Testing, and 3rd level support to customers. • Working in e-Base platform which is responsible of obtaining product and transactional information to enhance the structure of the data according to needs of various clients to be used on front-end platforms of Sony all over the Europe (including 37 countries). • E-Base is also taking the responsibility to aggregating product data to provide it to 3rd party companies for better data distribution (webcollage, icecat, hugo&cat, KASA) • Participated in selector projects that help customers find appropriate products on Sony website. • Participated in MCR (multi channel retail) project that enables customers to buy SONY products easier with localized seller and price information in UK. (www.sony.co.uk) • Participated on merge of two main web platforms SSS (Sony Style Store) and ODW (One Destination Web) which was aimed to have single destination for e-commerce.

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