Jessica Wolfe

JESSICA WOLFE
 [email protected] | LinkedIn | Twitter | (239) 628-2155

TECHNICAL SKILLS AND CERTIFICATIONS

Industry Knowledge:              

Agile, Scrum, XP, Scaled Agile Framework (SAFe), Kanban, CI/CD, Pair Programming, TDD, BDD, Lean, Six Sigma, Lean Startup, Entrepreneurial Operating System (EOS), FDA, HIPAA

Certifications:                         

Certified Agile Leader (Scrum Alliance)
Certified Scrum Professional (Scrum Alliance)
Certified ScrumMaster (Scrum Alliance)

COMMUNITY CONTRIBUTIONS

• Podcasts
  • What’s the difference between Scrum and Kanban?
  • Configuring Agile Tools to Work for You
  • How Tooling and Reporting Enable Transformation
  • Tips for ScrumMasters of Distributed Teams
  • Dealing with Performance Issues & Stakeholder Expectations
  • Sprint Report Basics:  What should you be tracking?
  • Business Intelligence Report Creation in Scrum
  • Team-Based New Year’s Resolutions
• Tampa Bay Agile  
  • Lean Coffee for All Things Agile – Host
  • Tampa Bay ScrumMaster’s Guild – Member
• Startup Weekend Tampa Bay
  • Coach/Mentor: November 2015
  • Coach/Mentor: May 2016
  • 1^st Place Winning Team: November 2016
• Speaker
  • BarCamp Tampa, Oct 17^th 2015
  • Agile Open Florida, Oct 26^th 2018

PROFESSIONAL EXPERIENCE

Sr Consultant                                        LeadingAgile                                         Jul 2017 – Present

• Coach Portfolio, Program, Product and Delivery teams on Visual Governance in ALM tools

• Collaborate with business partners to deliver the best solutions to our clients
• Manage ALM Tooling Practice P&L
• Drive strategy and execution of internal engagement management tool

Advisor                                                Ark Applications                                   May 2016 – Present

• Coach solutions for potential startup businesses and existing startups
• Serve as product, technology and process coach to the Ark team and their client base
• Facilitate initial evaluation of potential clients and coach executive teams to develop and deliver on an outcomes-based plan

Integrations Coach (contract)                Citi Bank                                               Feb 2017 – Jul 2017

• Implemented a lean approach to software delivery
• Implemented product management process to follow to ensure definition of ready upon delivery team acceptance to a sprint
• Managed at the program and delivery teams across India, Belfast, New York, Tampa, Tel Aviv, and Boston

ScrumMaster/Agile Coach                    Skynet Healthcare Technologies           Nov 2016 – Jan 2017

• Agile Expert, ScrumMaster, Program Manager, QA Leader
• Coached & Lead testing team to create test cases and capture testing in Visual Studio.
• Instantiated process to classify a defect and determine priority/severity values.
• Instantiated process to utilize VSTS to capture and deliver Epics, Features, Stories, Defects, Test Plans, Test Cases and Tasks.
• Coached development team and executives to define their process within the scrum framework.
• Hosted and participated in product and scrum activities (product road-map planning, milestone planning, sprint planning, product backlog refinement, daily scrum, sprint demos, sprint retrospectives)
• Collaborated with support and installation teams to define process in which work funnels in and out of software development team.

ScrumMaster/Agile Coach                    Malwarebytes                                      Feb 2016 – Nov 2016

• Coach executive team on agile principles and areas of improvement specifically related to product/feature scaling and way to maintain an agile company culture.
• Facilitate collective process understanding in effort to identify areas of improvement.
• Coached Product Owner & lead process of ideation breakdown.
• Provide team and organization visibility to all work in effort to reduce impediments and dependencies as well as show progress towards goal completion.
• Conduct data analysis to determine feature costs, meeting costs, cost of delay, continuous flow and predictability
• Facilitate dependency and impediment resolution.
• Perform Team Reviews on 90 day cadence and coach team to create ways to improve.

ScrumMaster/Agile Coach (contract)     American Express                                 Aug 2015 – Jan 2016

• Lead the organization and teams on how to use agile practices. Coach the team to define improvements to business processes that are in line with the lean and agile principles.
• Coach Scrum Masters and Scrum teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Assess the Agile maturity of the team and organization in effort to coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitate delivering commitments through discussion, decision making, and conflict resolution without assigning or dictating the work.
• Assist with internal and external communication, improving transparency, and radiating information.
• Support and educate the Product Owner, especially with respect to product backlog grooming.
• Provide support to the scrum teams using a servant leadership style and leading by example.

Sr Business Systems Analyst                 WellCare Health Plans                          Oct 2014 – Aug 2015

• Agile Expert, ScrumMaster, Business Systems Analyst.
• Facilitate eliciting information from stakeholders in effort to define and document the solution through the SDLC.
• Assist testing team with requirement understanding as well as work with developers to fix defects and discuss deficiencies and new enhancements.
• Investigate and understand the business process while facilitating the conversation towards how the software framework can provide benefits to their current process as well as identify potential gaps in existing framework design.
• Adapt to changing business requirements and differentiate when the change is outside of the scope of the story being elaborated for the sprint.
• Host and participate in retrospective inception and elaboration activities. This includes release planning, sprint planning, backlog refinement, daily stand-ups, sprint demos, sprint retrospectives and use case/user story sessions with the stakeholders.
• Collaborate with interfacing teams (WebServices, Data Strategy) working on initiative to ensure success for each area.
• Prepare project progress reports, burn ups, burn downs and defect status reports on a regular basis

Product Analyst / Consultant                SCC Soft Computer                               Jan 2012 – Nov 2017

• Moved to contract consultant Oct. 2014
• Product Owner/Consultant for Cytogenetics Laboratory Information System
• Coached clients to a lean process to execute in LIS
• Managed product initiatives with offshore development team to ensure client satisfaction
• Lead and work with teams to examine and solve business problems by accurately analyzing the needs of clients.
• Elicit business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts.
• Communicate and interact on a regular basis with the project manager and development team during various stages of the project(s)
• Develop features, user stories and create process flow diagrams and/or integration diagrams usually utilizing Visio to do so.
• Lead various development projects in partnership with outside vendors.
• Collaborate with different teams working on the project to ensure success for each client.
• Prepare project status reports (usually % done per usability test/story) and submit to the management teams on a regular basis
• Assist with training documents and curriculum's for client and internal staff.

Cytogenetic Technologist                      NeoGenomics Laboratories                   Sep 2008 – Jan 2012

• Accurately analyze oncologic FISH (heme, heme smears, paraffin embedded tissue, UroVysion, and PathVysion) assays in a CLIA accredited laboratory
• Validated and Implemented and Maintained MetaSystems automated cytogenetics slide scanning
• Operate Bioview software for automated slide analysis as well as operate Metasystems ISIS and Applied Imaging software for manual picture taking.
• Accurately process cytogenetic and FISH (heme, paraffin embedded tissue, UroVysion, and PathVysion) assays in a CLIA accredited laboratory.
• Prepare laboratory reagents including probe.
• Responsible for all probe lot validations
• Represented NeoGenomics at the 2010 AGT meeting. I presented my research about the addition of PHA to peripheral blood in effort to combat culture failure rates.

Research Assistant                               WuXi AppTec                                        Dec 2007 – Sep 2008

• Carried out chemical and biochemical electrophoresis assays under GLP/cGMP guidelines.
• Conducted assays on biopharmaceutical products, in-process samples and raw materials; reported results; assisted in developing and validating new assays; participated in preparing and revising SOPs and other documents; and carried out other general laboratory responsibilities.
• Environmental monitoring (EM) in effort to reduce risk of contamination in pharmaceutical manufacturing and testing environments using GMP and GLP standards.
• Level 4 Gowning (sterile gowning) certified.
• Experience in BSL3 laboratory.
• Routine EM using various equipment and techniques: RCS units, APC units, Matson Garvin and Drager gas sampling; aseptic technique, water filtration and testing, clean steam filtration and testing, biological safety cabinet and room monitoring (RCS, APC, contact plates), bacteria identification (API system), plate streaking, and gram staining.
• Monitor manufacturing operations as requested by various clients.
• Ability to work as a team in effort to meet deadlines and multitask

EDUCATION

• B.S., Rowan University, Glassboro, NJ