Mark Palmer
My certifications
About
My first Scrum project in 2005 didn’t just improve delivery—it changed my career. Since then, I’ve helped Fortune 100s, federal agencies, and nonprofits embrace agility to move faster, adapt smarter, and deliver real business value in a world of constant change.
With 25+ years in tech, product, and leadership, I’ve served as a developer, Product Owner, Scrum Master, and enterprise coach. I’ve led Agile transformations that rescued failing programs, boosted delivery confidence, and reclaimed millions in lost opportunity.
As a Certified Scrum Trainer and Training from the BACK of the Room instructor, I create immersive, high-energy classes that connect instantly—blending practical tools, real-world stories, and research-backed techniques that stick.
Whether you're new to Scrum or scaling across your enterprise, I’ll meet you where you are—and help you go further. My goal isn’t to teach frameworks. It’s to equip you to lead meaningful, measurable change in the face of complexity.
Experience and services
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Career history
- 2018-12-31 - present - Great Fish Agility (Certified Scrum Trainer & Agile Coach)
- 1995-02-01 - 2001-09-30 - Onsite Solutions (Senior Developer and Web Services Manager)
- 2001-09-01 - 2005-04-30 - Advance Auto Parts (Internet Marketing Manager)
- 2005-04-01 - 2008-09-30 - Prison Fellowship (Director of Internet Operations and Product Owner)
- 2008-01-01 - 2012-04-30 - U.S. Federal Government (Web Administrator and Scrum Master)
- 2012-04-01 - 2012-12-31 - FamilyLife (Development Team Manager)
- 2012-12-01 - 2013-05-31 - Washington Metropolitan Transit Authority (Scrum Master)
- 2013-05-01 - 2014-05-31 - Capital One (Agile Coach & Scrum Master)
- 2014-12-01 - 2015-06-30 - Phillips 66 (Enterprise Agile Coach & Trainer)
- 2014-05-01 - 2016-07-31 - State Street (Senior Agile Coach & Trainer)
- 2016-07-01 - 2018-02-28 - Capital One (Senior Agile Coach & Trainer)
- 2018-02-01 - 2018-12-31 - Anthem (Enterprise Agile Coach & Trainer)