BOB PHILLIPS

Bob Phillips, MBA, PMP, PMI-ACP, ITIL, CSM, CSPO, Open CA

Bob is an agile practitioner who has served as Scrum Master across many projects. He’s currently the Salesforce Program Manager at Teach For America where he was selected to present innovations he brought to his teams at Dreamforce. During his career at IBM, he led efforts to obtain organizational buy-in for teams to have the option to leverage Agile methods within the Global Technology Services Division. The Waterfall culture that dated back to Frederick Brooks' Mythical Man Month that was embedded yet many systems and deliverables needed updating to support a new agile Service Delivery Life Cycle leveraging Scrum.

To support consolidation efforts within the Office of the CIO Bob led teams from multiple divisions in the creation of Process and Product Quality Assurance and Service Delivery Life Cycle methods to standardize enterprise processes and tools that streamlined architecture review operations and reduce costs. He enjoys leveraging Scrum and Agile Methods to build, enhance, and optimize organizational structures, technologies, systems, and processes that enhance employee / customer satisfaction, realize savings, and deliver strong return on investments (ROI).

Bob received his MBA with honors from the New Jersey Institute of Technology as well as an MS in Management and BS in Mechanical Engineering. He is working on his Doctoral Dissertation in Information Technology at Pace University, where he is a member of the Upsilon Phi Epsilon Honors Society.