Get certified - Transform your world of work today
Transition
14:30 - 14:45
Registation
08:00 - 17:00
90-Minute Sessions
11:00 - 12:30
Opening Session & Keynote
09:00 - 10:30
Lunch
12:30 - 13:30
AM Break
10:30 - 11:00
60-Minute Sessions
13:30 - 14:30
PM Break
15:45 - 16:15
14:45 - 15:45
60-Minute Sessions
60-Minute Sessions
16:15 - 17:15
Monday Mingle
18:00 - 21:00
Calgary
Enable your Agile
Sacha Storz
Session Details
Enable your Agile
Sacha Storz
Room: Calgary
Track: Amplify Learning [Shu]
Session Type: Workshop
Summary: What are the various factors enabling you to be Agile? Let's build a mini framework and find tangible goals to takeaway for everyone.
Learning Objects:
  • Recap of the values and principles of the Agile Manifesto
  • Awareness for the enablement of factors furthering Agile working and Agile culture
  • Categorization of agile enabling factors in terms of stakeholders involved
  • Awareness for the complex network of agile enabling factors (technical, process-related, social, psychological, and cultural)
  • Mini framework mind map “Agile enabling factors” built together
  • One s.m.a.r.t. goal to take home for every participant
Sydney
Code Dojo... For Product Owners?!
Peter Stevens and Tomasz De Jastrzebiec Wykowski
Session Details
Code Dojo... For Product Owners?!
Peter Stevens and Tomasz De Jastrzebiec Wykowski
Room: Sydney
Track: Amplify Learning [Ha]
Session Type: Workshop
Summary: From outsider to part of the team. Imagine collaboration at new level: One team, one keyboard, one story... done!
Learning Objects:

By attending this interactive workshop you will be able to:

  • Experience Pair Programming, TDD, and a Code Dojo to collaboratively create a presentation
  • Use mob programming to solve difficult problems
  • Explain how the whole team can swarm on one Product Backlog Item
München
Impact Mapping with Innovation Games
Gojko Adzic and Christian Hassa
Session Details
Impact Mapping with Innovation Games
Gojko Adzic and Christian Hassa
Room: München
Track: Effectiveness over Efficiency [Ha]
Session Type: Workshop
Summary: Impact Mapping is a lightweight method for strategic planning in product and project development. Although seemingly simple and intuitive, many teams fail to get the most out of it because they jump to conclusions too quickly and skip over important discussions.
Learning Objects:
  • When/why to use this technique, and when not
  • How to get started
  • The key elements of an impact map
  • Key facilitation techniques
Garmisch
Dealing with Evolutionary Change
Adam Pancucci, Matt Roadnight, and Eben Halford
Session Details
Dealing with Evolutionary Change
Adam Pancucci, Matt Roadnight, and Eben Halford
Room: Garmisch
Track: Empowering People [Ha]
Session Type: Workshop
Summary: Teams have a current reality and secondary target state. An edge exists between these states, experience ways to cross and navigate the edges.
Learning Objects:

Attendees will have an understanding of the Edge model and what primary and secondary states are:

  • How edges shows up between individuals, the potential signals and behaviours.
  • How to work with these signals to explore what possible secondaries are emerging, through incorporation of input and feedback from the whole team.
  • The concept that everyone in the system has a voice and in order for the system to become self aware those voices need to be heard so that a secondary state can be identified and the team consciously and intentionally can choose what secondary state can become a new primary.
  • Why feeding forward is more effective than feedback
  • USP
  • The ORSC approach and tool set is an amazing gift for the world, their message and approach allows teams to understand and interpret what is going on between them. Providing teams and systems with an approach to actively voice and work through differences and align by building on and incorporating all the voices and diversity in teams.
  • It has the capacity to transform the world of work in a way that enables individuals to understand how to deepen and improve the quality of their relationships. Allowing individuals to be fully engaged on the joint collaboration of new joint primaries. Not spending energy on negative team behaviors and the “story” they tell themselves behind those negative behaviors and interpretation of the situation.
  • Just understanding the model will give individuals a different perspective and lens to view their teams and relationships. From there they can explore different ways of deepening those relationships."
Partenkirchen
Learning 3.0 - Relearning to Learn
Anderson Hummel
Session Details
Learning 3.0 - Relearning to Learn
Anderson Hummel
Room: Partenkirchen
Track: Amplify Learning [Ha]
Session Type: Workshop
Summary: Creative workers need a completely different way to learn. In fact a revolutionary way to learn that we call Learning 3.0.
Learning Objects:
  • Differences between pull and push learning
  • What is emergent learning
  • What is Learning 3.0
  • How to create a collaborative environment for Learning 3.0
  • How to use the Learning Canvas
  • How to apply the Learning Canvas to help an Agile Team or an organization
Barcelona
Maximize your outcome not your output
Reza Farhang
Session Details
Maximize your outcome not your output
Reza Farhang
Room: Barcelona
Track: Effectiveness over Efficiency [Shu]
Session Type: Workshop
Summary: Fun and interactive exercise for understanding how to get happier customers and maximizing your product outcome.
Learning Objects: Agile Product ownership, Agile product development, team building, and more.
Atlanta
Scrum meets Management 3.0 - how to apply the latest management ideas to strengthen Scrum
Arne Ahlander
Session Details
Scrum meets Management 3.0 - how to apply the latest management ideas to strengthen Scrum
Arne Ahlander
Room: Atlanta
Track: Empowering People [Ha]
Session Type: Workshop
Summary: In this presentation you will learn how ideas and practices from Management 3.0 can be used and applied to strengthen Scrum.
Learning Objects:

After the session participants will be able to:

  • list the six views on organizations from Management 3.0
  • describe possible ways how to apply Management 3.0 ideas on Scrum
  • describe how to possibly energize a Scrum implementation
Scaling Agile at Zalando through Radical Agility

Eric Bowman

Eric Bowman is VP of engineering at Zalando, where he has worked over the last year to transform the company's engineering teams to organize themselves and architect their systems to achieve Radical Agility. A 20-year industry veteran, Eric has been a technical leader at several start-ups as well as Gilt Groupe, TomTom, 3, Electronic Arts, and Maxis, where a lifetime ago he was one of the three amigos who built The Sims 1.0.

Session Details
Scaling Agile at Zalando through Radical Agility

Eric Bowman

Eric Bowman is VP of engineering at Zalando, where he has worked over the last year to transform the company's engineering teams to organize themselves and architect their systems to achieve Radical Agility. A 20-year industry veteran, Eric has been a technical leader at several start-ups as well as Gilt Groupe, TomTom, 3, Electronic Arts, and Maxis, where a lifetime ago he was one of the three amigos who built The Sims 1.0.

Room:
Track:
Session Type:
Summary:

Over the past two years, Zalando Tech has transformed from a traditional “IT Organisation” into a modern tech org. At the heart of this transformation is Radical Agility, a framework which provides a set of principles and a leadership model for scaling an agile product organization.

Radical Agility provides the structure for agile, whether Scrum, Kanban or a hybrid, to coexist in an organization that is focused on delivering products efficiently at scale. It supports what great engineers need to remain engaged in challenging technical products, from customer facing detail work to deep problems in data and distributed systems. It underpins Zalando as it transitions to a platform company that will transform how fashion works in Europe, and it can be the foundation for other product companies as they transform to agile at scale.

In this talk we’ll talk about how Radical Agility works, from a leadership perspective, an architectural perspective, and a product development perspective, sharing lessons learned along the way and helping demonstrate how different agile methodologies can work together to build a truly efficient, world-class product org.

Learning Objectives:
München
Lean Products - how to deliver highly valuable products in a ridiculously short time frame
Rafael Sabbagh and Rodrigo De Toledo
Session Details
Lean Products - how to deliver highly valuable products in a ridiculously short time frame
Rafael Sabbagh and Rodrigo De Toledo
Room: München
Track: Effectiveness over Efficiency [Ha]
Session Type: Talk
Summary: How to deliver highly valuable products in a very short timeframe, using a problem-oriented approach built over Agile mindset and practices.
Learning Objects: The attendees will learn an approach that fits into any Agile software development methodology or framework. It takes the mission of avoiding waste to the extreme, seeking not to add more complexity than necessary and to seeking solve the real customer problems, radically anticipating the delivery of value. We use this approach in real life, while coaching with customers in the Brazilian market. We will present real examples and stories derived from these experiences.
Atlanta
Agile Evolution - The Never-Ending Quest for Improvement
Christoph Mathis
Session Details
Agile Evolution - The Never-Ending Quest for Improvement
Christoph Mathis
Room: Atlanta
Track: Empowering People [Ha]
Session Type: Talk
Summary: The path to a sustainable change on all levels of an organization, a constant quest for team autonomy, leadership, and execution excellence.
Learning Objects:

Agile is too often misunderstood as a mere team level method.

To make Agile successful, you need:

  • to implement Scrum as a collaboration culture and as a process framework
  • Agile to become part of the DNA of the whole organization
  • transition to agile means a paradigm shift toward an ever changing and improving mindset and culture
  • valuable lessons in lean thinking which should be integrated into your methods portfolio
Sydney
Dealing with Uncertainty: From Agile to Antifragile
Henrico Dolfing
Session Details
Dealing with Uncertainty: From Agile to Antifragile
Henrico Dolfing
Room: Sydney
Track: Dealing with Uncertainty [Ha]
Session Type: Talk
Summary: How can your business gain from disorder? Live in Extremistan. Accept Black Swans as a given, and become an example of the Lindy effect.
Learning Objects:

Gain a better understanding of what uncertainty is:

  • Understand Black Swan theory
  • Understand what "anti-fragile" means
  • Gain insight in some strategies that can be applied to deal with uncertainty
Partenkirchen
Surviving Change by Becoming Cross-Functional - A Story
Anton Skornyakov
Session Details
Surviving Change by Becoming Cross-Functional - A Story
Anton Skornyakov
Room: Partenkirchen
Track: Dealing with Uncertainty [Shu]
Session Type: Talk
Summary: Visual story of a component team organization moving to feature teams in order to cope with change.
Learning Objects:

Your takeaways:

  • A great story to tell your colleagues.
  • You'll understand the inevitable reasons for change in an organization.
  • You will understand the systemic failure of component team organizations in adapting to this change.
  • You will be able to visually explain the benefits of a feature team organization.
Barcelona
Fostering Self-organizing Teams
Fadi Stephan
Session Details
Fostering Self-organizing Teams
Fadi Stephan
Room: Barcelona
Track: Amplify Learning [Ri]
Session Type: Talk
Summary: Fostering self-organizing teams by finding the right balance between team learning, team empowerment, and control.
Learning Objects:
  • What are self-organizing teams attributes of self-organizing teams
  • Conditions and techniques to make self-organizing teams thrive
Garmisch
Teaching Agile Using Lead Learning Out
Lynda Menge
Session Details
Teaching Agile Using Lead Learning Out
Lynda Menge
Room: Garmisch
Track: Amplify Learning [Shu]
Session Type: Talk
Summary: This was a methodology for working with clients at Apple that was designed Lead Learning Out as a teaching methodology developed for Scrum.
Learning Objects:
  • Understand the importance of Lead Learning Out to Stakeholders
  • LLO is a facilitation style that may be employed at all stages of learning Agile
  • LLO allows the team member to engage in a process of self discovery building confidence and retention
  • Leading questions with a clear path and objective are essential to an effective meeting with your stakeholders and leadership
  • Recognize the differences between Constructive and Non-Constructive Probing
  • Construct Directive leading questions and Validating leading questions
  • I want to take the opportunity to put these concepts together in a series of agile discussions that spread across the session.
Calgary
Would you like to share my toothbrush?
Shane Mccarron, Tom Lennon, and Rachel O’Toole
Session Details
Would you like to share my toothbrush?
Shane Mccarron, Tom Lennon, and Rachel O’Toole
Room: Calgary
Track: Empowering People [Ri]
Session Type: Talk
Summary: Pair Development - Engineers hate it and Managers think it’s a con. All it gives is better quality, higher productivity, and smarter teams!
Learning Objects:
  • Pair Development - The Ericsson Model (Commit, Complete, and Coach)
  • How to start a Pair Development experiment
  • How to deal with initial resistance from Engineers and Managers to Pair Development
  • How to recognize when you need to provide coaching to the teams
  • Getting feedback on the Pair Development experiment
  • Measuring success with Pair Development
Partenkirchen
A Journey towards Agile - What I had to learn to become a Scrum Master, and Agile coach
Christoph Schmied
Session Details
A Journey towards Agile - What I had to learn to become a Scrum Master, and Agile coach
Christoph Schmied
Room: Partenkirchen
Track: Amplify Learning [Shu]
Session Type: Talk
Summary: This is a case study about my personal transition from being a system administrator to a CSP and beyond.
Learning Objects:

The audience will hear the story of my rather unplanned, and unusual personal development from being a System Administrator, towards becoming a Scrum Master, and Agile coach and trainer. I hope my story will inspire others to become agile practitioners, coaches, or respectively CSPs.

I was lucky enough to have an experienced mentor who helped me a lot to find my way. During my talk, I want to raise the awareness that everyone of us can help our colleagues and friends, and be a mentor by ourselves.

Barcelona
Are recruitment and HR the biggest impediments to scrum success?
Gez Smith
Session Details
Are recruitment and HR the biggest impediments to scrum success?
Gez Smith
Room: Barcelona
Track: Empowering People [Shu]
Session Type: Talk
Summary: Building great scrum teams means changing recruitment and HR. We need to ban bonuses, abolish appraisals and write job ads as user stories.
Learning Objects:

If there are recruiters or HR people in the audience, this session will start them thinking about the things they need to learn, and the ways they need to change, to help build high-performing and happy agile teams. If there are practitioners in the audience, they will go away with a fire in their belly about the damage these problems are causing to the agile community, and how they can bring about change by challenging these problems in their own organisations as soon as they go back to work.

If we want to maximize freedom for smart creatives, we can’t just trust it to others, we have to create and own it ourselves, and make it happen together.

Calgary
The question today isn't: "Can we build this?” but, "Should we build this?"
Frederik Vannieuwenhuyse
Session Details
The question today isn't: "Can we build this?” but, "Should we build this?"
Frederik Vannieuwenhuyse
Room: Calgary
Track: Effectiveness over Efficiency [Shu]
Session Type: Talk
Summary: There are lots of reasons why products fail, but the number one reason remains the fact that we simply build something nobody wants.
Learning Objects: "Are we building the right thing? Our end-users can tell if we are building the “right” thing. But sometimes they do not know either. We are dealing with “know unknowns” and “unknown unknowns”.

Get some insight how to create a process of continuous discovery and continuous learning. Key points of the session:
  • Expressing assumptions and declaring hypotheses
  • Focus on outcomes the purpose of experiment design, and how to focus on testing the right “things”
  • How to create a continuous feedback loop with your end-user
  • How to integrate lean startup principles in your agile product development
  • How to get validated learning and examples of how to reach product/market fit
  • We discuss lean tools and techniques how to value making over analysis and how to value learning over growth.
  • We present examples of techniques for experimenting.
Sydney
TBC - TBA - WTF: Uncertainty in an Agile World
Nigel Baker
Session Details
TBC - TBA - WTF: Uncertainty in an Agile World
Nigel Baker
Room: Sydney
Track: Dealing with Uncertainty [Ha]
Session Type: Talk
Summary:

"TBA, TBC: The scariest words in business. Let's discuss and embrace ambiguity. Vague isn't wrong.*

*Content may change."

Learning Objects:

Key themes:

  • Uncertainty in Content 
  • Uncertainty in Method 
  • Uncertainty in problem space
  • Uncertainty in people
  • Teach attendees the soul of agility is uncertainty 
  • Show them how User Stories work via uncertainty 
  • Explore a variety of initiation approaches used in real companies, both Agile,
  • half assed and more traditional - with varying degrees of certainty 
  • Explore uncertainty with Defining Done. 
  • Explore a little bit of Cynefin and Lean Start Up form a uncertainty point of view
  • And more TBC

Teach attendees the soul of agility Show them how User Stories work Explore a variety of initiation approaches used in real companies, both Agile, half assed, and more traditional. Explore uncertainty with Defining Done. Explore a little bit of Cynefin and Lean Start Up.

Atlanta
The Systemic Scrum Master
Marc Löffler
Session Details
The Systemic Scrum Master
Marc Löffler
Room: Atlanta
Track: Amplify Learning [Ri]
Session Type: Talk
Summary: I'll show you how to use methods from System Thinking to get unstuck again. At the end, you'll have some new tools in your toolbox.
Learning Objects:
  • Basics of System and Complexity Thinking
  • Causal Loop Diagrams
  • Current Reality Tree
Garmisch
Value-Driven Management - Building an anti-fragile organization enabling business agility at scale
Victoria Hall and Linda Luu
Session Details
Value-Driven Management - Building an anti-fragile organization enabling business agility at scale
Victoria Hall and Linda Luu
Room: Garmisch
Track: Dealing with Uncertainty [Ha]
Session Type: Talk
Summary: Abandon waterfall everything! Embrace agile principles to steer your organization. Close the gap between your vision and its delivery!
Learning Objects:

Learn how to confront waterfall business practices and their limitation on your organization’s ability to scale agility.

  • Understand our approach to building a lean / agile organization at scale.
  • Understand how agile principles are represented in Value Driven Management.
  • Attendees will see examples of artifacts to facilitate (and some real world case studies of)
  • Funding smaller increments, more frequently, with iterative feedback and learning the primary tool for reducing risk
  • Intentional investment allocation based on categories such as investment horizon, geography, market segment or risk
  • Measuring strategic progress using business outcomes at every level
  • Using business outcomes to lightly steer an organization; delegating responsibility to the lowest possible level. Teams gain autonomy and leadership doesn’t lose accountability and visibility into progress
  • Limiting work-in-progress to enabled disciplined organizational focus - stop starting and start finishing!
  • Lightweight planning and governance to transform the traditional PMO to one of lean value delivery - with just enough ceremony and artifacts to facilitate achievement of business outcomes
Learn how to gain buy in from executive stakeholders, business collaborators, and delivery team members to embrace this new paradigm

Hear real world organizational journeys and results - from a waterfall business to value driven management, how to prioritize where to start, common challenges and misconceptions and ways to keep the momentum going.

Learn where to start… some suggestions for what you/ your team /your organization could do now to start

München
Creating the inner conditions for Agile - a Google born approach
Markus Wittwer
Session Details
Creating the inner conditions for Agile - a Google born approach
Markus Wittwer
Room: München
Track: Dealing with Uncertainty [Ha]
Session Type: Talk
Summary: Learn how you can systematically develop your own capacity to embrace Agile ways of working and being.
Learning Objects: At the end of the talk you know why mindfulness and emotional intelligence are key to develop a skillful way of dealing with uncertainty to thrive in a complex world. Based on neuroscientific findings, you will know aspects of how mindfulness and emotional intelligence can be systematically developed. You experienced some elements of the Search Inside Yourself training.
Garmisch
Culture, Agility, and Being Human in the Workplace
Paul Culling
Session Details
Culture, Agility, and Being Human in the Workplace
Paul Culling
Room: Garmisch
Track: Empowering People [Shu]
Session Type: Talk
Summary: Delves into company culture with real-world examples of successes and failures in creating & maintaining a dynamic, get-stuff-done culture.
Learning Objects:
  • A better understanding of what culture is and is not
  • Understanding why caring about organizational culture is important, particularly in the knowledge worker economy
  • Some ideas to bring back “home” to try with your team, organization or company to foster a better culture and to communicate why investing in culture has a positive ROI
  • Awareness of red flags and things to look for or avoid in the quest to build a better culture
Atlanta
If you Need to Start a Project, You've Already Failed
Evan Leybourn
Session Details
If you Need to Start a Project, You've Already Failed
Evan Leybourn
Room: Atlanta
Track: Dealing with Uncertainty [Ha]
Session Type: Talk
Summary: We live in a "continuous" world; integration, delivery, feedback, etc. By definition projects aren't continuous - so what's the alternative?
Learning Objects:
  • Why #noprojects
  • How to define outcomes (rather than outputs) and use this as the key organizational driver of work
  • The structure of an Outcome Profile
  • How to use the Activity Canvas to manage a continuous flow of work
  • How to identify shadow projects
Barcelona
Improving Scrum with Lean Thinking
Nuno Rafael Gomes
Session Details
Improving Scrum with Lean Thinking
Nuno Rafael Gomes
Room: Barcelona
Track: Effectiveness over Efficiency [Ri]
Session Type: Talk
Summary:

Scrum is a framework for developing and sustaining complex products.

How can we improve it with Lean Thinking?

Learning Objects: On this session you will learn the basics of Lean Thinking applied to product development with Scrum. Some of the topics that will be covered are:
  • Seeing Scrum through the Lean Lens.
  • Lean Software Development Principles.
  • People First.
  • Types of Flow.
  • Pull versus Push.
  • Value versus Waste.
  • Types of Waste.
  • Eliminating Waste.
  • Kaizen versus Kaikaku.
  • Kaizen applied onto product improvement.
  • Kaizen applied onto process improvement.
  • Effectiveness versus Efficiency.
  • Capacity versus Demand.
  • Queueing Theory.
  • Theory of Constraints.
  • Value streams, Workflows, and Kanban boards.
  • Some proven Lean practices. 
  • The knowledge acquired that will allow you to improve your engineering practices and product development processes, and hence, the autonomy and mastery of your teams.
Calgary
Using Private Beta User Groups and Powerful Feedback Mechanisms to evolve and shape highly valuable products - A UK Public Sector Case Study
Tim Beattie and Kris Fields
Session Details
Using Private Beta User Groups and Powerful Feedback Mechanisms to evolve and shape highly valuable products - A UK Public Sector Case Study
Tim Beattie and Kris Fields
Room: Calgary
Track: Effectiveness over Efficiency [Ha]
Session Type: Talk
Summary: Harnessing the power of Web Analytics, in-application feedback and user testing to inform a continuous feedback loop.
Learning Objects:
  • Understand the power of combining physical user testing and in-application feedback mechanisms to create a continuous feedback loop to ensure a product evolves to be the “right” thing for its target users.
  • Learn through practical examples of a real scaled scrum project how to canvas a diverse user base made up of multiple different segments and use a private beta to “fail fast” if necessary!
  • Using web analytics to drive backlog refinement and influence the direction of a product to ensure what we’ve built is actually useful!
  • How a project’s MVP should be laser focused on validating key design hypothesis early.
Partenkirchen
Building Networks of High-Performing Teams Using Known, Stable Interfaces (KSIs) of Human Interactions
Brian Rivera and Chris Alexander
Session Details
Building Networks of High-Performing Teams Using Known, Stable Interfaces (KSIs) of Human Interactions
Brian Rivera and Chris Alexander
Room: Partenkirchen
Track: Dealing with Uncertainty [Ri]
Session Type: Talk
Summary: Self-similarity applied to human interactions: the key to building anti-fragile organizations in today’s VUCA world.
Learning Objects: Primary Learning Objectives:
  • Self-Organizing only applies to tasks, not to teaming or teamwork.
  • Teaming Behaviors can be learned.
  • Self-Similar cognitive and social skills combined with Scrum are the key to building networks of high-performing teams—the hallmark of anti-fragile organizations.

Secondary Learning Objectives:
  • Introduction to The Behaviors of High-Performing Teams Decision Making Assertiveness Task/ Mission Analysis Communication Leadership Adaptability Situational Awareness
  • Introduction to the Principles of High-Performing Teams.
  • Preoccupation with Failure
  • Reluctance to Simplify
  • Sensitivity Operations
  • Commitment to Resilience
  • Deference to Expertise
  • The Principles of Anticipation
  • The Principles of Containment
  • Introduction to Black Box Thinking
  • Failure is hardwired into aviation
  • Understand how to apply the idea of KSIs to Human Interactions
  • Quick overview of Complex Adaptive Systems Applied to People
  • Shared Mental Models
München
How to grow your organization resilience and anti-fragility
Andrea Tomasini
Session Details
How to grow your organization resilience and anti-fragility
Andrea Tomasini
Room: München
Track: Amplify Learning [Ha]
Session Type: Talk
Summary: There is still a lot of uncertainty when it comes to make an organization resilient or better yet anti-fragile, ready for the challenge?
Learning Objects:
  • Understanding how culture can be changed to support organizational strategy
  • Learning how to feedback operational dysfunctions at a strategic level
  • Creating a self-to-fail environment to accelerate learning
  • Creating a learning organization
  • What makes your organization anti-fragile vs resilient
Sydney
What did they *Really* Want? Bottom Line Impacts of Customer Collaboration
Bernie Maloney
Session Details
What did they *Really* Want? Bottom Line Impacts of Customer Collaboration
Bernie Maloney
Room: Sydney
Track: Effectiveness over Efficiency [Shu]
Session Type: Talk
Summary: Ever hear a customer say “That’s what I asked for, but not what I needed.”? Come directly experience collaboration over contracts.
Learning Objects:

Participants will

  • discover behavioral tendencies that might diminish customer collaboration
  • demonstrate and quantify the effects on business outcomes of improving collaboration
  • discuss the impact of Early and Continuous Delivery on not only satisfying requirements, but also increasing collaboration and communication with customers
Augustiner Keller
Monday Mingle
Session Details
Monday Mingle
Room: Augustiner Keller
Track:
Session Type:
Summary: The Augustiner Keller lives and breathes tradition and customs. It’s not just one of the many beer gardens in Munich; it is one of the most popular meeting places for locals and guests from all over the world who value the charm of Bavarian tradition.
Learning Objectives:
Click on a section in the schedule to the left to see details, available sessions and more.