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Certified Agile Facilitator™

Taught by: Benjamin Cooke
When you take the Certified Agile Facilitatorâ„¢ course from Scrum Alliance, you will learn from experienced agile practitioners and earn a two-year membership with Scrum Alliance. Add this essential capability to your skills toolbox and demonstrate to employers that you can positively impact their goals by effectively facilitating groups and teams.
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26 Sep, 2025 |
 09:00 BST |
 4 hrs/day
£1,250
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Course details


About the trainer


Location

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Online

What happened to meetings and workshops?
How we turn up for work has changed forever, yet in many organisations, people’s methods of running meetings or workshops haven’t changed to meet the challenge. 

In a world where we’re increasingly navigating a mix of in-person, remote or hybrid working, it can feel like we’re spending even longer in meetings, yet we’re achieving worse outcomes in return for our time. 

Today it is in everyone’s interest that when we take people’s time to meet, our purpose is clear, creativity thrives, and things get done. We need strong, world-class facilitation skills more than
 

What you'll come away with

After validation with your coach, you’ll come away as an Agile Coaching Skills - Certified Facilitator (ACS-CF). As a facilitator, you’ll have grown in confidence and knowledge and will be able to facilitate groups more effectively.

You’ll be able to:

  • Define facilitation and recognise when the stance is appropriate.
  • Practise effective facilitation.
  • Contract with stakeholders for group facilitation.
  • Design a facilitated session for team forming, conflict, psychological safety, designing agreements and any other context of your choice.
  • Assess any environmental contexts and group norms that will impact the desired participation from the group.
  • Foster psychological safety in a session and repair safety when broken.
  • Hold the group's agenda during a session.
  • Demonstrate ethical facilitation.
  • Establish your facilitation presence before, during, and after a session.
  • Explain how a facilitator facilitates from the front, side, back, and inside.
  • Bring skills such as listening, powerful questions and feedback to your facilitation.
  • Develop your emotional intelligence as a facilitator.
  • Develop strategies to work with conflict.
  • Integrate the practice of reflection into your practice.
     

Agenda

  • The Facilitator Stance
  • Facilitation Mindset
  • The Facilitation Arc
  • Designing Facilitated Sessions
  • Reflective Practice
  • The Environment
  • Psychological Safety
  • Facilitation Stances
  • Powerful Questions
  • Listening
  • Using Feedback
  • Emotional Intelligence
  • Conflict
  • Lots and lots of reflection
     

Anyone who wants to become a facilitator. You must have the opportunity to practice in-between modules.

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