Overview
Our live-online or in-person three-day Certified Agile Facilitator (CAF) course is ideal for Agile coaches and Scrum Masters looking to deepen their understanding of facilitation. In the course, you will learn the following:
- Masterful Facilitation: Develop expertise in guiding Agile teams to achieve meaningful outcomes.
- Psychological Safety: Create a safe and inclusive environment for effective facilitation.
- Conflict Resolution: Manage conflicts constructively and maintain group positivity.
- Facilitation Planning: Design facilitation plans for various scenarios, from team forming to decision-making.
- Real-World Application: Gain hands-on experience.
You can book a place at one of our scheduled events, or we can teach a private in-house course for your organisation.
What Does The Course Cover?
- Setting the Stage
- Defining Facilitation
- Characteristics of an Effective Facilitator
- Facilitator Mindset
- Understanding Group’s Context and Needs
- Before Facilitation
- Purpose and Outcomes
- Environmental Contexts and Group Norms
- Psychological Safety
- Creating a Facilitation Plan
- During Facilitation
- Ethical Facilitation
- Facilitation Agreements
- Collaborative Spaces
- Establishing Facilitation Presence
- The Three Orientations of a Facilitator
- From the Front
- Unearthing Emerging Needs of a Group
- Group Decision-Making and Deep Democracy
- From the Back
- Facilitation Listening Skills
- Giving and Receiving Feedback in Facilitation
- From the Inside
- Emotional Intelligence in Facilitation
- Cultivating Self-Awareness in Facilitation
- Facilitating Through Conflict
- Understanding Conflict in Facilitation
- Recognising the Shift from Constructive Interaction to Destructive Conflict
- Maintaining Positivity and Safety Within Creative Tension
- The Dynamics of Creative Tension
- Forwarding the Action
- Driving Decision-Actions Forward
- The Role of Decisions in Facilitation
- Co-Facilitating
To receive your CAF certification, you must take the course and complete a small amount of homework and a range of follow-up activities.
Post-Course Work
We cover a lot of material in the CAF workshop. There are a few learning objectives which cannot be directly covered in the workshop itself. There is one homework assignment and one post-course course activity:
- Maintain a facilitation journal during the course (we recommend you continue this after the course).
- Write an experience report on an event from your facilitation practice where you created a facilitation plan, delivered the facilitation, reflected on the results, and identified improvements. The report should be submitted to the instructor after the course for feedback.
Why Choose ScrumCenter?
Taught over three days, our live-online CAF course is interactive, engaging and fun. It is entirely instructor-led, and it’s designed using training from the back-of-the-room techniques. As a result, it leverages the science behind how the human brain learns. The course is:
- Immersive
- Instructor-led
- Taught at a sustainable pace.
The course is taught by ScrumCenter’s Founder, Simon Roberts. He has experience supporting large, medium, and small companies in adopting agile into their organisation through consulting, coaching, and training.
Simon is a Certified Scrum Trainer (CST), a Path to CSP Educator, an Agile Coaching Skills Educator, an ORSC® Trained Coach, a Trained Leadership Agility 360 Coach and a Changewise-Authorised Leadership Agility Coach. He has trained thousands of students over many years.
Here are some Google reviews for some of our training:
What Will You Get?
If you attend the Certified Agile Facilitator training course and complete the post-course activities, you will benefit from the following:
- An immersive online learning experience facilitated by our Certified Scrum Trainer and Agile Coaching Skills Educator, Simon Roberts.
- Registration for the Certified Agile Facilitator (CAF) Certification.
- Comprehensive follow-up materials.
- A free follow-up coaching/mentoring call with the trainer.
- Access to the ScrumCenter Network, where you get free online access to ScrumCenter coaches.
- Project Management Institute (PMI) members can claim Professional Development Units (PDUs) after attending the course.
After the course, you can book
a free agile coaching/mentoring call with the trainer!
About Your Trainer:
Simon Roberts
Agile and Lean Coach (ORSC™ Trained), Certified Scrum Trainer®, Path to CSP Educator, Certified Scrum Developer Educator, Agile Coaching Skills Educator.
Simon has used lightweight/agile methods since the late 1990s and works with organisations large and small to help them achieve better results by leveraging the power of self-organising teams. He has consulted for and led several large-scale agile transitions at DAX companies in Germany, is the author of several articles and regularly speaks at conferences on agile leadership. Simon’s company, ScrumCenter Limited, is based in the West Coast of Scotland.
Simon holds an MBA specialising in Creativity, Innovation and Change from the Open University Business School.
Are You Looking for Private Company Training?
If your company is looking for private training ScrumCenter can provide this online or in-person at discounted group rates. Contact us directly at [email protected] or call us on +44 20 36089951.