Vivek Sood

Vivek Sood

Mobile:+91-9810052804

Email: [email protected]

 

                                      EXPERIENCE SUMMARY

 

• 15 years of IT experience: Project Management, Design, Development, Quality Assurance and implementation of software solutions using Waterfall and Agile software development methodology.
• Extensive experience in managing onsite and offsite software development/deployment, customer interaction and user documentation.
• Superior records of delivering simultaneous large scale, mission critical projects on time and under budget.
• Involved & contributed in complete life cycle of project development with Requirements collection, Client Interactions, System Design, Database Design, Development, Testing, CMMI & ISO Level Quality Standards and their implementation using Agile development methodology.
• Broad technical background - Skilled at working with all levels of corporate stakeholders to effectively translate complex business requirements into technical architecture and system designs to achieve strategic objectives.
• Strong emphasis on process orientation. Proactive and continuously seeking improvisation of processes. Has been an active member of the SEPG/ DI team, contributed significantly in customizing the standard quality process.
• A certified Internal Auditor for ISO 9000/2000 Quality Assurance Standards.
• Certified Scrum Master.

 

CORE EXPERTISE

• Customer Relationship Management
• Resource and Stakeholder Management.
• Software Design & Implementation/Integration
• Agile Software Development
• Project Scope, Process & Performance Management
• Resource/ Task Planning & Tracking  to completion

 

TECHNICAL EXPERTISE

Programming:                            VB6.0, MS.Net, Java

Databases:                                  SQL Server, Oracle

Operating Systems:                    Windows 2000, XP, Vista, Windows 7

Development Platforms/Tools:    Visual Studio, Enterprise Library

RAD Tools                                  Crystal reports, SQL Server 2000 reporting services, SSIS

Design and Management:            n-tier architecture, Design Patterns, Agile (Scrum) Development, Test                                                          Driven Development, Behavior Driven Deployment, SOA, UML, TFS-ALM.

Tools:                                           Enterprise Library, Crystal Reports, Teamcity, finalBuilder, Litespeed,                                                           Liquibase, Windows Powershell.

Version Control:                           TFS, VSS, SVN

Bug Trackers:                                Bugzilla, Quality Center, MTS

                

                          EXPERIENCE DETAILS

 

2007 to 2013            Sopra Group India           Noida, INDIA

Project Manager & Scrum Master

Project: easyJet

Easyjet is one of the largest low-cost airlines in Europe, has its own customizable application developed in Microsoft technologies to handle all day to day activities (Booking, check in, reports etc…).The complete system is developed on 3 tire architecture UI(Web, Console app, B2B), middle tire (APIs) and database on various cutting edge technologies.

As a founder member of easyJet services in Sopra India I was fully responsible for development of Reservation, bookings, B2B API & Departure control systems.

Key Roles and Responsibilities

• Lead multiple Agile teams, which included easyJet core reservations systems, Departure control systems and B2B partner APIs.
• Played the role of Scrum Master for multiple teams offshore.
• Attended Scrum of Scrum meeting with the onshore teams to discuss and agree delivery schedules, remove impediments to align releases as per the planned schedule.
• Day-to-day department project management responsibilities.
• Management of applications, operation services, and infrastructure. Development and management of technical staff, Time, scope, risk, quality and budget management.
• Liaising between clients & onsite Agile teams and different departmental managers to developing an achievable delivery schedule in consensus with the customer needs.
• Design and conduct trainings for developers, analysts and leads.

 

2013 to till date          Sopra Group India          Noida, INDIA

Project Manager

Project: SFR-Verdi Collections & Activation (BA05 & BA04)

SFR-Verdi is an Application Development &Maintenance (ADM) program for SFR, 2nd largest mobile communication operator in France, outsourced to third parties to manage its Information System.Block BA05 (COLLECTIONS) deals with 28 odd applications dealing with under-mentioned OSS/BSS functions:

• Mediation
• Inter-Operator Billing & Rating
• Partner/Content Billing and Settlement
• Fraud Management & Judiciary Requisition
• Data-warehousing and Business Intelligence

Block BA04 (ACTIVATION) deals with 14 odd applications dealing with under-mentioned OSS/BSS functions:

• Service Provisioning & Activation
• Operator Resource / Inventory Management
• Mobile Number Portability
• Service Creation and Catalogue Management
• MVNO/MTOM Service Request Handling
• Stolen Mobile Referential
• SIM and Security Management

Tools: AMDOCSASMM v7.x/8.x, SAP Convergent Charging & Billing, Digital Route Mediation Zone, TIBCO KPSA, W4,Minotaur, Core Java/J2EE, Oracle 9i/10g, UNIX, C++, Pro*C, TOAD, SVN, Redmine.

Key Roles and Responsibilities

• Off-Shore Delivery Management & Customer Management.
• Project Management including Scope, Schedule, Cost, Quality, Resource, and Risk.
• Project Planning, Monitoring and Controlling using Agile in one of the teams.
• Training on Agile & Scrum for the team.

Achievements

• Instrumental in building Agile culture in the team.
• Successful in convincing the customer to use scrum in 1 of the multiple teams that I handle.
• Work in progress to move other teams also in Agile development methodology.

 

2006-2007                   AON Hewitt               Gurgaon, INDIA

Systems Project Lead

AON Hewitt is a US based organization that provides clients with best-in-class human resources consulting and outsourcing services. Hewitt consults with more than 3,000 large and mid-size companies around the globe to develop and implement HR business strategies covering retirement, financial and health management; compensation and total rewards; and performance, talent and change management. As a market leader in benefits administration, Hewitt delivers health care and retirement programs to millions of participants and retirees, on behalf of more than 300 organizations worldwide

Total Benefits Administration

TBA is a platform with built in intelligence for benefits administration for Defined Benefits (Pension), Defined Contribution and Health Management plans. TBA with its associated tools form a strong platform for benefits administration with ease to client’s business driven customization as per US regulations and legislations

Key Roles and Responsibilities

• Overall in charge of Alcoa HM delivery from TDC India.
• Understanding overall client and business situations; build relationship and communication with onsite counterparts on status of deliverables.
• Supervise and perform quality control on enhancement and maintenance system.
• Attending iteration review meetings to provide feedback and assess necessary changes in process.
• Allocation & Reassigning work activities to team members so as to meet deliverables as necessary.
• End to end people management responsibilities for the assigned group.
• Managing team Capacity, Utilization, Projection and Productivity.

 

2003-2007       Infozech Software Limited    New Delhi, INDIA

Team Leader

Infozech a product company totally into telecom billing solutions, having worked here for 4 years I got a chance of implementing Billing solutions with number of providers, here is a partial list of project I was part of as a senior developer and team leader

Tulip

The billing system maintains the details of postpaid and prepaid SIP customers.  works on a billing server, a soft switch (iVoice) and a PSTN gateway (CISCO). FUNK radius was used for AAA. User can either originate call from PSTN phone or a SIP phone. The call originating from PSTN phone would be terminating at PSTN gateway and call originating from SIP phone would be terminating at the soft switch. Routing was be done by iVoice for IP to PSTN calls. Billing system is used for creating service, charge plan, rate plans, Invoicing and accounting.

VSAT-Billing

Shin Satellite is one of the Asia's leading satellite operators. Shinsat project intended to provide the various value added services to its customers like high speed Data, Voice and Video transmission on Broadband as an alternate for sluggish Dial up mode. Some of the salient features of the Solution are: Real time integration with IP Star Mediation System for Bandwidth Provision, SLA based automatic Discount Complete Payment and Accounting module, Support for different Services like Data, Voice and Video transmission, Complete Trouble Ticket, Enquiry Management, Multiple level of Customer Hierarchy and Invoice messaging at different levels.

Precall

PreCall is a complete prepaid solution for VOIP. It works with industry leading media gateways and soft switches. The solution manages all aspects of the prepaid service- right from the generation of calling cards to their distribution. The solution takes care of the prepaid service through real-time integration with network switches for service activation, authentication and debiting the account balance of users The solution also provides a Web interface for customers to subscribe to services online and review their account and usage details in real time. Targeted at VoIP, Broadband, SIP, pre-paid content, pre-paid wireless, e-business services or any other pre-paid service providers, Precall provides flexibility, helping users assure revenues and quickly launch new services.

Intelligent Network Services Billing 

IN billing module provide both pre-paid and post-paid services. Bulk calls with customized billing are handled with customized validation and rating with respect to each services. Invoices are generated on the basis of service, line and customer varying on the billing cycle defined. IN service which provides a framework to create various services in a centralized place independent of the switch. Subscriber connected to any type of exchange using existing telephones can use these IN Services. Recently held show, “Sony Indian Idol” had used the IN (VOT) service to choose the winner.

Key Roles and Responsibilities

• System Study and Requirement Analysis
• Integration of system with Asterix switch, FUNK radius for AAA
• Analyze, Design and Develop Stored Procedures and Views in T-SQL
• Performance Tuning, Creating/Maintaining Indexes.
• Writing complex and fine-tuned database queries
• Creation of Triggers, Constraints, Functions and complex Stored Procedures for Data Processing.
• Implemented of complex rating module for Voice and Data based CDR rating.
• Resolve architecture related issues and other technical problems
• Review of Design, Code, Source control and Implementation issues
• Lead research and development for new initiatives
• Guide the team in implementing the designed framework/architecture
• Estimation of effort, review of design, and monitoring development and testing of the proposed system
• Quality Assurance and Quality Control

               

                PROFESSIONAL QUALIFICATIONS                            

• Masters in Computer Applications from Kurukshetra University. Kurukshetra, India
• PGDM (ISM) from AIMA, New Delhi, India.
• B.Com from Moti Lal Nehru College, Delhi University, India.