We gladly accept payment via:

• Check
• Credit card
• ACH/Direct Deposit
• Purchase Order/Invoice

Paying with a purchase order or invoice? Please contact us for assistance.

Refund Policy

Cancellations are difficult for everyone. If The Druckman Company must cancel a class due to low enrollment or other factors, enrollees will be given a full refund and may register in a future event if they wish.

If you've registered for an event and find you cannot attend, you are eligible for a full refund up to ten business days prior to the course start date. Simply let us know in writing that you cannot attend class and would like a refund.

After this date, no refunds are available. However, you are welcome to transfer your registration to a friend or colleague. You may also, for a $200 fee, roll your registration to a future class on a space-available basis (please note that this option is available only for courses sponsored by The Druckman Company and not partner-sponsored classes).

To request a cancellation, roll your registration to a future class, or substitute a registration, please contact us.

What You'll Learn

Prepare yourself for two action-packed days of exercises, lecture, real-world stories and case studies, with plenty of time for questions. In addition to learning the basics of Scrum, you'll also gain insight into these important topics:

• Agile vs. waterfall
• Three key needs of a self-organized team
• "Selling" your organization on Scrum
• Project manager vs. ScrumMaster
• Cleaning up technical debt
• Two most important contributions of an agile manager
• Writing effective user stories
• Three most important characteristics of every great Product Owner
• "Inside every big project is a small project trying to get out" - how an agile mindset can improve your work and your life

You will leave this course ready to use your newfound knowledge to pass the CSM exam and start improving your project predictability and success rate right away!

"Angela was terrific! She had enjoyable presentation skills and was very personable. The course was excellent in the quality of the content and terrific presentation." - Karen K.

"Eloquent and fluid, wonderfully knowledgeable, full of relevant and funny examples, perfectly patient. Awesome!" - Alex G.

Great class! I really appreciated the case studies and real-life applications." - Jennifer R.

Is This Course Right For Me?

The Certified ScrumMaster course is ideal for:

• Software developers
• Quality assurance professionals
• Architects
• Business analysts
• User experience professionals
• Managers
• Project managers
• Anyone looking for a better way to manage complex work through agile processes

Our attendees (like the ones pictured above with Angela in San Jose, CA) have gone on to become successful ScrumMasters, Product Owners, Scrum team members, and agile coaches.

Isn't it time to take your career to the next level by earning the CSM certification?

Enroll today and get started on your own agile path!